What to expect at your first appointment
You will be greeted by friendly competent staff.
Usually there are three kinds of people that come in for a first time:
- People who already have hearing aids and need service.
- People who want to discuss a hearing problem and find out about hearing aids or other options.
- People concerned with hearing protection – musicians, workers in noisy environments, shooters and hunters.
Current Hearing Aid Users
There are many services we provide for current hearing aid users. We can check and clean the hearing aids. We can conduct a test of your hearing and then test the hearing aid to determine if it is performing appropriately, based on your hearing test.
We can look in your ears to see if there is wax blockage problem.
We can re-program your hearing aids to align with your needs.
If needed, there are many repairs we can do in the office (countless times people have come in expecting to need to buy new hearing aids, and we were able to fix the problem with their old hearing aids, right there in the office).
If needed, the hearing aids can be sent out for repair, whether they are in the warranty period or no longer under warranty.
Non-Hearing Aid Users
You may have a test with you and were referred by your doctor or audiologist, or you may be getting your hearing tested by us for the first time.
If you suspect there is a problem with your hearing, we encourage you to come in with a family member or close friend that knows you well. We will set aside 1 to 2 hours for your consultation.
First off, since we are a medical facility, you will fill out some paperwork that reviews your hearing history and general health information. There is also a short survey that the person accompanying you fills out, concerning their observations about how you hear.
Next will be your consultation. We will discuss what your observations are about your hearing, and what effects on your life, and others, your hearing has. We will answer all your questions, thoughts and concerns about hearing, hearing loss and hearing aids. We will explain how hearing works, and how your hearing test is written on the audiogram.
Then we will do the hearing examination. We will look in your ears with a Fiber Optic Video Otoscope. It displays a color picture on a monitor, so that you can see what we are seeing, all the way down to your ear drum.
After that you will sit in a booth with a headset on and have a number of different audiological tests. Some of our tests will likely involve the familiar voice of the person you brought in with you.
We will then go over the results with you and answer any of your questions.
If it appears you could benefit from using hearing aids, we will discuss with you our recommendations and will probably let you try some hearing aids, right there in the office. If you have needed help with your hearing for some time, it is fun to find out how much clearer the voice of your companion sounds during the hearing aid demonstration!
At this point, you will have a lot of knowledge about your hearing, and what your choices are for improved hearing and communication.
If you need hearing protection we will discuss your life style and needs. We can provide electronic and non-electronic custom earplugs and ear muffs.
We also provide custom ear molds for BlueTooth and other communication devices. We have fit custom ear devices for pilots, race car drivers, musicians, hunter/shooters, construction workers and peace officers.